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Need AT&T tech support? Billing assistance? Find the phone numbers you need here or order AT&T service online with ease.
AT&T Internet 300
$35/mo plus taxes & equip. fee
Autopay & Paperless bill req’d. $10/mo equip. fee applies.* Ltd. avail/areas. See details
Call now to order AT&T services with the help of an AT&T Customer Service expert!
Interested in replacing your Internet and entertainment services with AT&T? Call now to get the help you need narrowing down your options and learn about current offers, prices and more.
Get your AT&T customer service questions answered
Do you need help with your AT&T service or account? We’ve got you covered with every technical support, customer service and billing phone number to answer all of your AT&T questions.
When can I contact AT&T customer support?
AT&T tech support is available 24/7 and customer service is available Monday through Friday from 8 a.m. – 7 p.m. and Saturday from 8 a.m. – 5 p.m local time to answer your questions. Give our AT&T experts a call.
Call now: 1-800-288-2020
Find AT&T customer support phone numbers here
Not sure where to start? Narrow down your options below for swift and personalized answers to your questions.
AT&T general customer support
Looking for technical assistance? Have a question about your bill or order? Contact AT&T customer support.
Call now: 1-800-288-2020
AT&T upgrades and new services
Are you an existing customer looking to upgrade your AT&T plan? Add services, purchase new phones or adjust data plans with this number.
AT&T wireless customer service
Need technical help with your wireless service or its billing? AT&T wireless customer support can answer your questions.
Call now: 1-800-331-0500
New to AT&T? Call AT&T customer service for help
Wondering what AT&T has to offer?
AT&T offers products with fast and reliable service.
Contact AT&T customer support to talk through any questions or set up the following services:
- AT&T Internet Service
- DIRECTV STREAM
- AT&T Phone
- AT&T Wireless
Need help ordering an AT&T plan?
Unsure how to order AT&T? Check your availability and order online or call now to order with the help of an expert.
First, you’ll find out what services are available in your area.
Then, AT&T experts can help you find the plans that are right for you.
Before you know it, you’ll be all set with AT&T. It’s that easy.
Choosing AT&T means choosing the best
With AT&T you'll know you're getting the best service out there.
AT&T Internet is ranked #1 in Customer Satisfaction for Residential Internet Service in the South, West, and North Central Regions according to J.D. Power.
For J.D. Power 2020 award information, visit jdpower.com/awards
Looking to browse? AT&T Fiber delivers a faster Internet experience than cable1
AT&T Fiber delivers breakthrough Wi-Fi 6 speeds – the fastest and most reliable connectivity in your entire home.2 Enjoy over 99% proven reliability3 at prices you’ll love. Choose the AT&T Fiber Internet plan that’s right for you today.
1Based on combined upload and download capacity of Internet 300, Internet 500 and Internet 1000 vs. Xfinity, Spectrum & Cox 400M, 500M, 600M, 1GIG and 1.2GIG cable service with uploads of 10, 20 and 35Mbps. Download max typically 940Mbps for Internet 1000. Speeds vary, not guaranteed.
2Subject to eligibility. Optimal performance requires Wi-Fi 6 enabled devices. Whole-home Wi-Fi connectivity may require AT&T Smart Wi-Fi Extender(s) sold separately.
3Based on network availability.
Stream your favorite reruns or watch episodes live on DIRECTV STREAM
DIRECTV STREAM delivers the best of Live TV and On Demand on all your favorite screens. Enjoy access to movies, news and the most regional sports networks all with no annual contract required.1
Oh, and did we mention? Order DIRECTV STREAM today and get 3 months of HBO Max™ included.2
1As compared to other major TV providers. All RSNs are not available in all markets.
2Subj. to change. With CHOICE or ULTIMATE Package (min. $84.99/mo.). HBO Max auto-renews after 3 months at then prevailing rate (currently $14.99/mo.), unless you change or cancel. Req’s you to select offer. Access HBO Max only through HBO Max app or hbomax.com. HBO Max also includes HBO channels and On Demand on DIRECTV STREAM. Data rates may apply for app download/usage. Offer not available to DIRECTV and U-verse TV customers switching to DIRECTV STREAM. See details
Did you know you could bundle your services with AT&T Internet?
Add DIRECTV or DIRECTV STREAM to your AT&T Internet plan and enjoy the convenience of two great services in one bundle. Enjoy reliable Internet speeds together with the best entertainment.
Why choose AT&T? Because AT&T is #1 in customer satisfaction.*
*Compared to the publicly measured internet service providers in the ACSI. Claim based on 2020 ACSI survey of customers rating their own internet service provider’s performance.
Get more from your entertainment with DIRECTV
DIRECTV has something for everyone with up to 330+ channels1 and 80,000+ shows and movies2 On Demand. Sports fans will love catching their favorite local teams on regional channels from the undisputed leader in sports. Catch every live NFL game every Sunday with NFL SUNDAY TICKET3 and get access to thousands of sports events and shows including: NFL, NBA, NCAA, MLB, NHL, PGA and Premier League.4
Plus, store up to 200 hours worth of DVR recordings so you never miss your favorite titles.
1Requires subscription to DIRECTV’s top-tier PREMIER programming package. Other packages will have fewer channels.
2Requires subscriptions to top-tier PREMIER programming package, Movies Extra Pack, EPIX, Hallmark Movies Now, Lifetime Movie Club and Pantaya. Other packages will have fewer shows and movies. Additional fees apply for new releases and library titles available through DIRECTV CINEMA.
3Out-of-market games only.
4Requeries CHOICE package or above. Programming varies.
Get easy answers to your questions
How do I pay my AT&T Internet bill?
Set up AT&T autopay
Not only do you get a monthly discount when you sign up for paperless billing and autopay, but it’s also the easiest way to pay your AT&T bill on time. That way, you never have to worry! Call 1-833-849-6001 to learn how or log onto your AT&T account online to start.
Pay your AT&T bill over the phone
Call AT&T customer service at 1-833-849-6001 Monday through Friday from 8 a.m. – 7 p.m. and Saturday from 8 a.m. – 5 p.m local time to pay your bill over the phone with ease.
Pay your AT&T bill on the app
Don’t want to talk on the phone? Or need help outside of business hours? Download the My AT&T app and easily pay on your phone.
Pay your AT&T bill in person
Head to your local AT&T store to pay your bill in person and communicate with representatives about any other questions you may have.
How do I get help with AT&T troubleshooting?
Check your AT&T Smart Home Manager App
If your Internet connection goes out, you want to check your speed or need help changing your password, just download the AT&T Smart Home Manager App to manage your home network.
Call AT&T customer service
The best way to get AT&T troubleshooting for Internet, DIRECTV STREAM or DIRECTV is to call customer service. That way, you’ll get swift, personalized answers to any of your questions
How do I reset my AT&T Wi-Fi Gateway router?
Restart your router on the Smart Home Manager App
Download the Smart Home Manager App to easily control your home network. If you need to reset your router, do it from the couch with these simple steps:
1) Sign in to the Smart Home Manager App
2) Social Network and then click Home Network Hardware
3) Select Wi-Fi Gateway and choose the Restart option
4) Press RESTART again
Still need help
If you’re still having trouble with your AT&T Wi-Fi Gateway router, AT&T tech support is also available 24/7 to help you with any of your needs.
How do I connect to AT&T hotspots?
1) Enable Wi-Fi on your device and select the network attwifi
2) Open a browser
3) Select I have an AT&T Account or Sign in with your AT&T Wi-Fi username and password
4) Log in using your AT&T username and password
5) Find the Make a Selection dropdown list and select your Wi-Fi network
6) Select Get Connected and start your session
What if I don’t have an AT&T account?
Even if you don’t have AT&T Internet, you can still connect to AT&T hotspots for temporary access. After selecting attwifi, click Purchase AT&T Wi-Fi Access and follow the prompts.
Why won’t my receiver turn on?
Check to make sure that your TV is on and your receiver is plugged into a power outlet. Press the power button. If your receiver isn’t turning on, try unplugging the power cord from the back of the receiver and carefully reinsert the cord.
If the receiver still doesn’t turn on, check your electrical outlet or make sure your power strip is on.
Still not working? Call technical support at 1-800-288-2020.
How do I reset my DIRECTV receiver?
Most DIRECTV receivers have a door on the front right side. Open the door and locate the red button. When you press the button, your receiver will reboot.
Note: Some other DIRECTV receivers have the red reset button on the side of the receiver.
Why isn’t my remote working?
It’s possible you need to change the batteries in your remote. To test your batteries, press and hold any button on the remote and watch the green light.
If the green light doesn’t blink, your batteries are healthy.
If the green light blinks rapidly, you’ll have to change your batteries soon.
If the green light blinks slowly or doesn’t turn on at all, you need to change your batteries.
How do I connect my remote to the receiver?
To pair your remote with the receiver, follow these steps:
1) Press Menu and find Settings
2) Select Remote Control
3) Press IR/RF Setup and make sure the remote is set on IR
4) Press Continue and Exit
How do I get access to HBO MaxTM?
Some AT&T Internet plans come with HBO MaxTM included. Looking for how to get access? Simply go to hbomax.com and click Sign in. Then, press Sign in with My Provider and use your AT&T credentials to create your HBO MaxTM account.
Don’t have an AT&T plan yet? Learn how to get HBO MaxTM included.