How to Program AT&T U-verse TV Remote

How to Program Your AT&T U-verse TV Remote

Video transcript:
In this video, you will learn how to program your AT&T U-verse TV S-20 remote control to work with your TV. If you’d like to learn how to use the more advanced features of the remote, refer to the remote control user guide that came with your remote or by visiting

Before you get started, be sure to remove the protective battery strip protruding from the top of the battery compartment which is on the back of the remote. If the battery strip has not been removed, you can feel it when you handle the remote. Also, make sure that the “backlit” keys light up when you press any key on the remote control. If they don’t light up, check that the batteries are properly seated or they will need to be replaced.

The method we’ll be using to program your S-20 remote control is called “Auto-search”. Start Auto-search by pointing the remote directly at the TV. Keep the remote pointed at the TV throughout the process. Enter the program mode by pressing and holding the “OK” and “MENU” keys simultaneously for three seconds. The “POWER” key will flash red twice to confirm you are in program mode. The “OK” key is located in the center of the circle of the four directional arrow keys. The “MENU” key is the long, curved key located about the four directional arrow keys.

Next, press the “On Demand” key, which is located on the upper left corner of the remote. Press and hold down the “Fast Forward” key, which is located near the top of the remote. It may take a few minutes for the device to respond. The remote will test a code and flash the “POWER” key red once every three seconds. The “POWER” key is located at the top of the remote.

When the correct code is detected, the TV will turn off. Let go of the “Fast Forward” key as soon as the TV turns off.

Press the “POWER” button to turn the TV back on then use the “Volume up and down” keys to verify that the remote is controlling your TV volume. The “Volume” keys are located on the left side of the remote just about the number keys.

If the remote doesn’t work properly, go through the setup process again to assign another programming code. If TV programming is interrupted or inactive for more than 10 seconds, the “POWER” key will flash one, long, red blink and exit programming mode. This means the remote has returned to normal operation without saving changes.

For additional help programming your remote control, visit or press “HELP” and Remote Control Setup. Thank you for choosing AT&T!